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Stream 3: Reaching out in Support
of a New Business Model
| Developments
of Federal Best Practice in Public Private Partnership
Projects
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Cheryl
Nelms, A/Director, P3
Development and Advisory Services
Sector, Real Property Branch, Public
Works and Government Services Canada
John Arseneau, Vice
President, Business Development,
PPP Canada
Greg Lewis, Partner, Bull,
Housser & Tupper
LLP
Steven Leeming, Independent
P3 Consultant
Ursula Ruppert
Canada has become a leader in the delivery
of public private partnership (PPP) projects
and alternative delivery options for
procurement of real estate assets and
services. A panel of private and public
sector representatives, with experience
on the most recent federal PPP projects
will discuss the challenges and opportunities
with the application of these new project
and service delivery methods. Anticipated
federal PPP project deal flow and the
legal, financial and process differences
relative to traditional approaches will
also be discussed.
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| PWGSC
Client Service Strategy
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Daniel
Leclair, Director
General, Client Consultancy and Real
Property Solutions, Public Works
and Government Services Canada
In 2010-2011 Public Works and Government
Services Canada (PWGSC) launched a new
Client Service Strategy, consisting of
six elements: 1) Departmental Service
Agreements that identify joint PWGSC-client
priorities and outline the PWGSC services
provided to the client department; 2)
Service Standards to improve discipline
in measuring performance; 3) a description
of PWGSC's newest, innovative service
offerings; 4) a renewed approach to Client
Engagement to ensure early identification
and common understanding of the needs
and priorities of clients; 5) more effective
client satisfaction measurement and follow-up,
including a departmental Client Barometer;
and 6) a Service Culture component to
reinforce a client-oriented service approach
for all staff.
The Client Service Strategy
builds on the successes of the current
Economic
Action Plan where PWGSC built stronger
ties with client departments involved
in this initiative by signing agreements
at the DM level, incorporating better
front-end planning, and including close
monitoring and better reporting.
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| DND:
Past, Current and Future Partnerships in the Delivery
of Infrastructure
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Nancy
Shaver, Senior Real
Property Advisor, Real Property Management
Directorate, Department of National
Defence
Paul Fredenburg, Area Engineer, Land
Forces Central Area, Department of National
Defence
Raymond Kessler, Real Estate Services, City of Toronto
Times of fiscal constraint combined
with the goals of effective and efficient
infrastructure delivery have required
the Department of National Defence (DND)
to look at new business models in order
to deliver its infrastructure program
given that the status quo is not sustainable.
This session will look at the challenges
DND faces in the delivery of its infrastructure
and provide insight into the ways these
challenges were overcome. It will also
consider DND’s past projects where
innovative solutions were found to meet
infrastructure requirements as well as
a discussion on current and future infrastructure
projects in which partnerships with municipal
governments will be key to meeting its
infrastructure needs.
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| Labour
Shortages: Fiction or Reality
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Marie-Lison Fougère,
Assistant Deputy Minister, Strategic
Policy and Programs Division, Ministry
of Training, Colleges and Universities,
Government of Ontario
Labour shortages have been a very
well researched topic, with concerns
raised due to demographic shifts. The “knowledge
economy” is changing the shape
of the economy and the demand for skills
in the labour market. In Ontario, demographic
forces are expected to slow labour
market growth. At the same time, the
knowledge economy is emerging – with
a growing reliance on workers with
post-secondary credentials. These changes
will impact the public sector as employers.
In this context, Ontario is focused
on making the Ontario Public Service
an employer of choice and is committed
to attracting and retaining top-notch
talent to provide quality services
to Ontario citizens. Given the challenges,
it is important that policy makers
focus on the development of the right
skills, at the right times, in the
right places to meet future labour
market demand.
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| Rockcliffe
Redevelopment: A New Business Model?
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Robert Potts, Principal Negotiator
and Senior Legal Counsel, Algonquins
of Ontario
Lee Grigas, Chief Negotiator, Indian
and Northern Affairs Canada
Robert A. Howald, Senior
Vice President, Real Estate, Canada
Lands Company, CLC Limited
Nancy Shaver, Senior Real Property
Advisor, Real Property Management Directorate,
Department of National Defence
Robert (Bob) Potts is a senior partner
in the Toronto law firm of Blaney McMurtry
LLP and is called to the Bars of Ontario
and Alberta. In addition to maintaining
a busy commercial and insurance litigation
practice, Bob heads the firm’s
Aboriginal Law Group and currently
acts as lead counsel on a number of
First Nation land claims.
Bob has participated
in conferences and delivered papers
on Aboriginal
Law issues for many years. In September
2007 he was a guest speaker on the
topic “Aboriginal Claims in Canada” at
the Commonwealth Law Conference held
in Nairobi, Kenya. Bob has also chaired
seminars and lectured on commercial
and litigation practice issues, including
class action proceedings, at programs
presented by the Ontario Bar Association,
the Law Society of Upper Canada and
The Canadian Institute. Bob is a past
director of the Advocates’ Society
and has been published in the Advocates
Quarterly, the National Real Property
Law Review, and the Canadian Independent
Adjuster.
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